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Short answers. Human email if you need more.

Most questions have answers here. If yours doesn't, email me directly at daniel@felloclass.com. Every message lands in my inbox, and I read all of them.

Browse by topic.

19 articles

Getting started

4 articles
  • What is Felloclass, in one paragraph?
  • How do I start my first course?
  • Do I need to sign up to try it?
  • Which languages does Felloclass support?

Courses and lessons

4 articles
  • Why did my course get built differently than I expected?
  • Can I edit a course after it's been built?
  • Can I redo a chapter?
  • How does "adaptive pace" actually work?

Account

4 articles
  • How do I change my email or password?
  • How do I delete my account?
  • How do I export my courses?
  • Can I share a course with someone else?

Billing

4 articles
  • How do I upgrade / downgrade / cancel?
  • What happens to my courses if I cancel?
  • Do you offer refunds? Yes, within 14 days of payment.
  • Why didn't I see a charge? Why did I see two?

Mobile

3 articles
  • How do I download a chapter for offline?
  • Why won't audio play in the background?
  • How do I enable voice-only mode?

Didn't find it? Write to me. I answer in hours, not days.

daniel@felloclass.com